Privacy Policy
This Privacy Policy explains how SKYBER collects, uses, and protects your personal information when you use our services, website, and applications.
Overview
At SKYBER, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information when you use our services, visit our website, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Company name and job title
- Billing and payment information
- Address information
Usage Data
We may also collect information on how our services are accessed and used. This Usage Data may include:
- Your computer's Internet Protocol address (IP address)
- Browser type and version
- The pages of our service that you visit
- The time and date of your visits
- The time spent on those pages
- Unique device identifiers and other diagnostic data
How We Use Your Information
SKYBER uses the collected data for various purposes to provide and maintain our services, notify you about changes to our services, allow you to participate in interactive features, provide customer support, and gather analysis or valuable information to improve our services.
Service Provision
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our services
Communication
- To contact you with newsletters, marketing or promotional materials
- To respond to your inquiries and provide support
- To send you important service updates and notifications
Service Improvement
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To improve our services and develop new features
Legal Compliance
- To comply with legal obligations
- To protect and defend our rights and property
- To prevent or investigate possible wrongdoing
Data Sharing and Disclosure
We may share your personal information in certain situations described in this policy. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
SKYBER may disclose your Personal Data in the belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of SKYBER
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users of our services or the public
- Protect against legal liability
Business Transfers
If SKYBER is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular security updates and patches
- Employee training on data protection
- Incident response procedures
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We are committed to ensuring you can exercise these rights effectively.
Access and Portability
- Request access to your personal information
- Request a copy of your data in a portable format
- Verify the accuracy of your personal information
Correction and Deletion
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing in certain circumstances
Objection and Restriction
- Object to processing of your personal information
- Request restriction of processing
- Withdraw consent where processing is based on consent
Consent Withdrawal
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.
International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SKYBER aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
We ensure that any international transfers of your personal data comply with GDPR requirements through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
CCPA Compliance
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
Children's Privacy
Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.
Parental Controls
Parents and guardians can review, request deletion of, or refuse further collection of their child's personal information. If you believe we have collected information from a child under 13, please contact us immediately.
Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
Change Notification
We will notify you of any material changes to this Privacy Policy by:
- Posting the updated policy on our website
- Sending an email to your registered email address
- Displaying a prominent notice on our services
Acceptance of Changes
Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Data Protection Officer
For privacy-related inquiries and to exercise your data protection rights, you can contact our Data Protection Officer:
- Email: support@skyber.codes
- Mobile: +91 62394 35836 (Premium tier only)
- Chat: LUMI - Advanced AI Chat Support
- Address: Mandhana, Kanpur, Uttar Pradesh - 209217
Complaints and Disputes
If you have concerns about how we handle your personal information, you have the right to:
- Contact us directly to resolve the issue
- Lodge a complaint with your local data protection authority
- Seek legal remedies under applicable data protection laws
We are committed to working with you to resolve any privacy concerns you may have.
Questions About This Policy?
If you have any questions or need clarification about this policy, our team is here to help.
