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Data Protection Policy

This policy outlines how SKYBER protects and manages personal data in compliance with data protection laws and regulations.

Last Updated: January 15, 2024
12 minutes read

Overview

SKYBER is committed to protecting the privacy and personal data of all individuals who interact with our services. This Data Protection Policy outlines our approach to data protection and our compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

We recognize that personal data is valuable and sensitive information that requires careful handling. This policy ensures that all personal data is processed lawfully, fairly, and transparently, with appropriate security measures in place.

Data Protection Principles

Our data protection practices are based on fundamental principles that ensure personal data is handled responsibly and ethically. These principles guide all our data processing activities and decision-making processes.

We are committed to upholding these principles in all aspects of our operations:

  • Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner
  • Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes
  • Data Minimization: We only collect personal data that is adequate, relevant, and limited to what is necessary
  • Accuracy: We ensure personal data is accurate and kept up to date
  • Storage Limitation: We retain personal data only for as long as necessary
  • Integrity and Confidentiality: We process personal data securely and confidentially
  • Accountability: We take responsibility for our data protection practices

Lawful Basis for Processing

We only process personal data when we have a lawful basis to do so. We ensure that our data processing activities are justified under one or more of the following legal grounds:

Data Minimization

We collect and process only the minimum amount of personal data necessary to achieve our specified purposes. We regularly review our data collection practices to ensure we are not collecting excessive or unnecessary information.

Before collecting any personal data, we ask ourselves:

  • Do we really need this information?
  • Can we achieve our purpose with less data?
  • Is this data relevant to our stated purpose?

Purpose Limitation

We clearly define the purposes for which we collect personal data and ensure that data is not used for purposes that are incompatible with the original collection purpose.

If we need to use personal data for a new purpose, we will:

  • Assess whether the new purpose is compatible with the original purpose
  • Obtain additional consent if required
  • Update our privacy notices accordingly

Storage Limitation

We establish clear retention periods for different types of personal data and regularly review and delete data that is no longer needed. We do not keep personal data indefinitely.

Data Security Measures

We implement comprehensive security measures to protect personal data against unauthorized access, alteration, disclosure, and destruction. Our security approach combines technical, organizational, and physical measures.

Technical Security

We employ state-of-the-art technical security measures including:

  • Encryption of data in transit and at rest using industry-standard algorithms
  • Multi-factor authentication for all system access
  • Regular security updates and patches for all systems
  • Intrusion detection and prevention systems
  • Secure coding practices and regular security testing
  • Network segmentation and access controls

Organizational Security

We implement organizational security measures including:

  • Access control policies and procedures
  • Regular security awareness training for all staff
  • Incident response procedures and escalation protocols
  • Regular security audits and assessments
  • Background checks for employees with access to sensitive data
  • Clear desk and clear screen policies

Data Retention and Disposal

We have established clear data retention policies that specify how long different types of personal data are kept and when they should be deleted or anonymized.

Retention Periods

Our retention periods are based on:

  • Legal and regulatory requirements
  • Business needs and operational requirements
  • Data subject consent and preferences
  • Risk assessment and data sensitivity

We regularly review our retention schedules and update them as necessary to ensure compliance with changing legal requirements.

Secure Disposal

When personal data reaches the end of its retention period, we ensure it is disposed of securely and completely. Our disposal methods include:

  • Secure deletion of electronic data
  • Physical destruction of paper records
  • Verification of disposal completion
  • Documentation of disposal activities

Data Subject Rights

We respect and facilitate the exercise of data subject rights. We have established procedures to handle requests from individuals regarding their personal data.

Access and Portability

Data subjects have the right to:

  • Request access to their personal data
  • Receive a copy of their data in a portable format
  • Verify the accuracy of their personal data
  • Understand how their data is being processed

Rectification and Erasure

Data subjects can request:

  • Correction of inaccurate or incomplete data
  • Deletion of their personal data (right to be forgotten)
  • Restriction of processing in certain circumstances

Restriction and Objection

Data subjects have the right to:

  • Object to processing of their personal data
  • Request restriction of processing
  • Withdraw consent where processing is based on consent

Data Breach Response

We have established comprehensive procedures for detecting, reporting, and responding to data breaches. Our incident response plan ensures swift and effective action in the event of a security incident.

Breach Detection

We employ multiple methods to detect potential data breaches:

  • Automated monitoring and alerting systems
  • Regular security assessments and penetration testing
  • Employee reporting procedures
  • Third-party security monitoring services

Breach Notification

In the event of a data breach, we will:

  • Immediately assess the scope and impact of the breach
  • Notify relevant supervisory authorities within required timeframes
  • Inform affected data subjects when necessary
  • Take immediate steps to contain and remediate the breach
  • Document all actions taken and lessons learned

Third-Party Data Processors

When we engage third-party service providers to process personal data on our behalf, we ensure they meet our high standards for data protection and security.

Processor Selection

We carefully select our data processors based on:

  • Their data protection and security practices
  • Compliance with relevant regulations
  • Technical capabilities and security measures
  • Reputation and track record

Data Processing Agreements

We enter into formal data processing agreements with all third-party processors that include:

  • Clear instructions on data processing
  • Security and confidentiality obligations
  • Data breach notification requirements
  • Sub-processor restrictions and approvals
  • Data return and deletion obligations

International Data Transfers

When we transfer personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect the data in accordance with applicable data protection laws.

Transfer Safeguards

We implement appropriate safeguards for international transfers including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Binding Corporate Rules (BCRs) for intra-group transfers
  • Adequacy decisions by the European Commission
  • Additional technical and organizational measures as needed

Adequacy Decisions

We prioritize transfers to countries that have received adequacy decisions from the European Commission, as these countries are deemed to provide an adequate level of data protection.

Staff Training and Awareness

We recognize that our employees are our first line of defense in data protection. We provide comprehensive training and maintain a culture of security awareness throughout our organization.

Regular Training Programs

We provide regular training on:

  • Data protection principles and requirements
  • Security best practices and procedures
  • Incident response and reporting
  • Data subject rights and how to handle requests
  • Updates to relevant laws and regulations

Compliance Monitoring

We regularly monitor and assess our compliance with data protection requirements through:

  • Internal audits and assessments
  • External security reviews and penetration testing
  • Employee performance evaluations
  • Regular policy reviews and updates

Contact Information

If you have any questions about this Data Protection Policy or wish to exercise your data protection rights, please contact us:

  • Email: support@skyber.codes
  • Mobile: +91 62394 35836 (Premium tier only)
  • Chat: LUMI - Advanced AI Chat Support
  • Address: Mandhana, Kanpur, Uttar Pradesh - 209217

For urgent data protection matters or suspected data breaches, please contact our Data Protection Officer directly at support@skyber.codes.

Questions About This Policy?

If you have any questions or need clarification about this policy, our team is here to help.

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